Shipping Terms & Conditions

1. During working hours, orders are usually processed within 2-5 hours. However, please allow up to 24/48 hours for your order to be processed.
2. TP Enterprizes typically ships out orders within one business day after they have been placed (this excludes weekends & public holidays). We try our best to DISPATCH all orders the same day if they are paid and Funds are cleared at our Bank before 10 am (weekdays). However, please note that this is a BEST-EFFORT service.
3. We ship countrywide, to your door
4. Deliveries in JHB:-
   • If the total value of the order is under R1000.00, a flat rate of R120.00 applies.
   • If the total value of the order is R1000 and over – FREE (T’S & C’S Apply) ** Measurement of the Box/s / Package/s and Weight.
5. National Deliveries outside of JHB:-
   • If the total value of the order is under R1500, a flat rate of R150 applies, and in certain cities, R170 applies.
   • If over R1500 – FREE (T’S & C’S Apply) ** Measurement of the Box/s / Package/s and Weight.
6. We use a COURIER SERVICE; we do not use the post office.
7. **Please note – large items (over 2kg) might take an extra 1-2 days shipping time. Additionally, Deliveries are calculated by either weight or length x breadth x height of a package, whichever is heavier – this is known as VOLUMETRIC WEIGHT. If the package is over the pre-determined free delivery weight, a SURCHARGE will be charged, which will deduct the amount for the free delivery and charge the balance to the client.
8. You will receive a shipping confirmation email (with a tracking number) as soon as your order has been processed and shipped.
9. TP Enterprizes charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling.
10. Delivery times are estimates only, and we shall not be liable for any delays caused by the courier company.
11. PLEASE NOTE – We cannot ship to certain townships, farms, plots, or extreme outlying areas.
12. Payment is due before shipment. No item will be shipped out until Proof of Payment has been emailed to admin@tpenterprizes.co.za and the monies are cleared by our bank
13. We allow a maximum of 3 days to complete order payment. Failure to do so will result in the order being cancelled.
14. **Large Bulky Items – these receive a SURCHARGE calculated on the volumetric weight of the package – the Free delivery fee will be deducted, and the balance of the fee is for the client’s account. The Courier has put calculations into the system, and errors can occur. TP Enterprizes has the right to rectify the problem and/or credit the client or cancel the sale.